Privacy Policy

Last updated: March 2026

1. Data Controller

Graphic Deluxe is the data controller for the personal data you provide through this website. You can contact us at:
Email: graphicdeluxe@gmail.com
Postal: 8 Baden Powell Court, Charterhouse Road, Godalming, Surrey GU7 2AW

2. Information We Collect

We collect the following types of information:

a. Personal Information:

Name, email address, postal address, phone number
Payment details (processed securely via our payment providers)
Account login information
Communications with us, including comments, feedback, and product reviews

b. Non-Personal Information:

IP address and device/browser information
Purchase history and session activity (pages visited, time on site)
Cookies and tracking data

3. How We Collect Information

Directly from you when you make a purchase, sign up for our newsletter, or contact us.
Automatically via cookies, analytics, and other tracking tools.

4. How We Use Your Information

We process your data for the following purposes:

To provide and operate our services, including processing purchases and delivering products
To communicate about your account, orders, and customer support
To send service-related notices or promotional messages (where lawful)
To generate anonymised statistical data for service improvement
To comply with applicable legal obligations

Lawful Basis:

Contract performance (e.g., fulfilling your order)
Legitimate interests (e.g., improving our website and services)
Consent (for marketing communications and optional cookies)

5. Data Sharing and Storage

Your data is hosted on Wix.com’s secure platform and stored on encrypted servers.
Payment details are processed via PCI-DSS-compliant gateways.
We may share data with third-party service providers to operate our website, deliver services, or for marketing purposes, but only as necessary.

International Transfers:
Data may be stored or processed outside the UK/EU. We ensure appropriate safeguards in accordance with UK GDPR.

6. Cookies and Tracking

We use cookies to improve your experience:

Performance/Analytics: Track anonymous usage to improve site functionality.
Functionality: Remember your preferences (language, region, font size).
Targeting/Advertising: Deliver relevant advertising based on browsing behaviour.
Social Media: Enable sharing on social platforms; controlled by the social provider.

You can manage or block cookies via your browser settings, but some site features may not work if cookies are disabled. For more information: www.allaboutcookies.org, www.youronlinechoices.eu

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Object to processing or request restriction of processing
Data portability
Withdraw consent at any time (for marketing and optional cookies)

To exercise any of these rights, contact: graphicdeluxe@gmail.com

8. Children

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on the website. Continued use of the site after changes constitutes acceptance.

10. Contact Us

Questions about this policy or your data can be directed to:
Email: graphicdeluxe@gmail.com
Postal: 8 Baden Powell Court, Charterhouse Road, Godalming, Surrey GU7 2AW